Wednesday, January 8, 2020
Burn Your TODO List
Busy Work?
Being busy and being productive are far from the same thing. Most people are trying to do too much. They measure a good day by the tasks that they check off their TODO list.
Getting things done and making progress toward a goal are far from the same thing. Most people overestimate what they can do in a week and underestimate what they can do in a year (or even a month). Making progress towards a goal means focusing your resources on the right things.
It's easy to let the urgent demands of life get in the way of important goals you have.
I have to admit to embracing the huge personal time waster - the TODO list. Yes, there is a better way.
First thing in the morning I would check my TODO list and set the days priorities (read as make a new list). I am even guilty of coming back from holidays and spending the first day prioritizing my lists. I spent so much time writing and re-writing lists, balancing the urgent vs the important, when that time could have been spent actually getting things done!
Now I know better. There is a better way.
Here's what I do now …
// Norm www.normbain.com
Saturday, December 28, 2019
The 5 Minute 5S
Lets face it - no-one wants to tackle 5S for their own closet. I mean seriously, there is so much emotion around those clothes we don't wear. You best friend gave you that ugly sweater. You had so much fun at the party in that suit. That sport jacket brings so many good memories. And you've vowed to fit into those pants again one day.
But if you are anything like me, your closet is full of stuff that you don't wear any more. So full, you've taken to stacking your clothes on the dresser? Or the treadmill?
Here's a quick fix.
Keep reading ...
Norm
web: normbain.com
Wednesday, January 30, 2019
Seriously?
I'm not here to lie to you. Seriously.
Most companies don't do 5S properly. They don't understand what it is.
And it's not their fault.
If you search on line, or pick up any book about 5S, it will explain all the steps. They are quite simple and seem logical. And when you walk through the steps, you'll likely come to the same conclusion most people do. 5S is about organization of the workplace. That sounds a lot like a housekeeping system. And that's what many companies use it for.
But that's not the intent. It never was. And that's why most people who try 5S fail. It is misapplied.
Here's the dirty secret about 5S: Trainers don't really need to know anything about lean to teach 5S. Companies are usually quite satisfied with the progress and the program, because of the big visual changes that happen quickly.
However, there is a 98% failure rate within 3 years of implementation. Habits do not change and people return to the way they did things before.
That's why managers say they have done 5S before. Sometimes many times.
That's sad.
The simple truth is that most people don't understand why things are marked off in their work area? Why the lines on the floor? Why is this bin in this set location, instead of over there where I had it before? Why must my tools be on a shadow board instead of safely locked in my toolbox?
Do you think people are compelled to follow your 5S rules just because you send the '5S police' to audit them?
You've probably heard of a level 3 5S before? It usually takes about 3-6 months to reach a level 3 5S.
But your consultant trainer likely didn't understand or adequately communicate the organization change that takes place to reach level 3.
Or, to be honest and frank, the company didn't care. "We just want a 5S system in place, we don't want to do lean".
So it doesn't stick.
At level 1, you are learning the principles. You learn basic housekeeping. You clean up to discover the flow in the workplace.
Most 5S implementations never make it past level 1.
Yet I'm betting their audit scorecard says 90+
Get the 5S Playbook and discover 5S done right.
http://pctp.ca/page/5S-Guide
//Norm
http://normbain.com
Most companies don't do 5S properly. They don't understand what it is.
And it's not their fault.
If you search on line, or pick up any book about 5S, it will explain all the steps. They are quite simple and seem logical. And when you walk through the steps, you'll likely come to the same conclusion most people do. 5S is about organization of the workplace. That sounds a lot like a housekeeping system. And that's what many companies use it for.
But that's not the intent. It never was. And that's why most people who try 5S fail. It is misapplied.
Here's the dirty secret about 5S: Trainers don't really need to know anything about lean to teach 5S. Companies are usually quite satisfied with the progress and the program, because of the big visual changes that happen quickly.
However, there is a 98% failure rate within 3 years of implementation. Habits do not change and people return to the way they did things before.
That's why managers say they have done 5S before. Sometimes many times.
That's sad.
The simple truth is that most people don't understand why things are marked off in their work area? Why the lines on the floor? Why is this bin in this set location, instead of over there where I had it before? Why must my tools be on a shadow board instead of safely locked in my toolbox?
Do you think people are compelled to follow your 5S rules just because you send the '5S police' to audit them?
You've probably heard of a level 3 5S before? It usually takes about 3-6 months to reach a level 3 5S.
But your consultant trainer likely didn't understand or adequately communicate the organization change that takes place to reach level 3.
Or, to be honest and frank, the company didn't care. "We just want a 5S system in place, we don't want to do lean".
So it doesn't stick.
At level 1, you are learning the principles. You learn basic housekeeping. You clean up to discover the flow in the workplace.
Most 5S implementations never make it past level 1.
Yet I'm betting their audit scorecard says 90+
Get the 5S Playbook and discover 5S done right.
http://pctp.ca/page/5S-Guide
//Norm
http://normbain.com
Tuesday, January 29, 2019
Get started in 15 minutes and deliver results quickly
Many folks say they
have heard about 5S. But some are confused about what it's really about and how
they could benefit from it. Not to worry - here are just a few quick questions
that may indicate 5S could be helpful for you, save you some time and even some
money.
Are you frustrated
with the time you spend time looking for, or waiting for, tools, equipment or
information? Does this happen more than once per day?
Are you tired of the
sore feet at the end of the day with all that walking? To the coffee machine,
the photocopier, the printer, delivering reports, getting supplies?
Are you surprised
that you constantly rush in parts or supplies?
Are you upset that
work backs up in one department or in someone's inbox?
Are you disturbed
that it takes more time or the quality of work depends on who you ask to do the
task?
Are you worried
about doing something just because you have nothing else to do? Like making
kits or folding boxes - even though there are no orders for them?
Do you put work
aside in piles, so you can "batch them" to be "more
efficient"?
Do you notice
employees just standing around? Are they waiting for a step in the process to
be completed before they can do their part? Are they waiting for materials to
arrive? Are they waiting for clarification on their next step?
Could you relate to
one or two of these examples? More? I've discovered that in many workplaces, we
just accept what's going on because "that's how we do things around
here". What's even worse is when folks start to think "making that
kind of change is above my pay grade".
You may be surprised
and excited to discover a quick, 15 minute, do-it-yourself tool that I've used
with clients to quickly point to areas that need attention or fine tuning. Most
folks who try it say "Wow, Norm, that this was a real eye opener" for
them and their workplaces.
Register to getstarted right away with this quick, 15 minute, do-it-yourself tool.
Norm
leanjourney.ca
Monday, January 14, 2019
The Guide To Successful 5S Implementation
When I was first introduced to the 5S system, I thought "this is pretty lame". What a convoluted process for workplace cleaning!
The more companies I visit, the more I see this thought reinforced. Managers tell me they have done 5S ... many times. They say they have effective visual management systems in place and TPM is running well. Yet, when I walk through the plant, I see little evidence of managing visually. When I ask about signals, check sheets and standard work instructions I get the "deer in the headlight" stare.
In many lean implementations, the leaders try to implement more complex visual systems, like kanban, flow lanes, or production boards, when the discipline of 5S is not in place. After all, that's the fun part of lean!
But you have to learn to walk before you can run.
After several of these struggles as a manager and a few years as a consultant, I came to realize the true power of the 5S system.
5S is not about housekeeping. It is not just keeping the workplace organized.
Click here to discover the true power of 5S, and more importantly, how to IMPLEMENT this system in your organiation.
Norm www.normbain.com
Sunday, December 9, 2018
It's Not What You Know
When you are a kid, just starting out, you think "what you know" will make you successful. It can be bigger than that ... read more
Norm www.normbain.com
Sunday, January 7, 2018
Success, Productivity and Customer Service Hacks
The secret to
success is surprisingly simple.
Granted, it requires
discipline - you have to develop a discipline to feed and care for the system.
Every time.
Yup, you have to do
the work.
It's that discipline
in actually doing the work that separates you from your competition. That's
what grows your business. Customer perceived value.
Take my favorite
stationary store. Here is an awesome example. I stop by with my mental list of
stuff to pick up. Yet, invariably I forget the details. Exactly what printer
cartridge, receipt printer roll or toner pack do I use?
Enter the card file.
These brilliant folks keep a simple card file with every customer profile,
account number and the supplies they commonly use. A low tech solution to
exceptional customer service. That's why I keep going back. They demonstrate
how they value my business and respect my time. They deliver perceived value
beyond the product.
True, this
information could be extracted from the POS system and built into a computer
database. It may even become efficient. But that, friends, is part of the
bigger problem. People are complicators.
Instead of spending
thousands on software design and endless waiting for technicians to create an
elegant solution, these folks simply adapted their rolodex to deliver results
right away.
Just do it.
When I entered the
restaurant business, the owners didn't even have a customer list. Can you
imagine?
We all need systems.
They can make our life easier. They don't have to be complex. They don't have
to be on your phone.
Did you like this
article? Interested in more simple success, productivity and customer service
hacks? Here are 3 ideas for what you can do next:
You can sign up for
more hacks and ideas
You can read this
article on our website
You can share this
page with others by clicking LIKE or SHARE.
Norm www.normbain.com
Tuesday, January 2, 2018
Success Hack: How to focus on what's important
I could never make a
todo list work. It seemed all I was doing was making lists and remaking lists
as priorities changed.
And I learned a long
time ago that software won't solve any problem for you. If you don't have a
system, a way that works for YOU, automating it with an app is simply adding a
layer of waste. Design your system so it works old school first. Only then should
you automate it to make it better. Never expect something to work just because
it's on the computer.
When I started
consulting, I ran across the Eisenhower principle. Have you heard of it? It
worked for me in the same way 10/4 voting works for teams and time blocking
works for getting things done. I thought I'd share it here, as I was sharing it
with the members of my fast track success group. Sometimes the best
solutions are the old school, tried and true methods.
In 1954, former U.S.
President Dwight D. Eisenhower gave a speech, where he outlined this
"Eisenhower Principle" to organize his workload and priorities. He
said: "I have two kinds of problems: the urgent and the important. The
urgent are not important, and the important are never urgent."
He recognized that
time management is more about being effective than being efficient.
Important activities
have an outcome that leads to us achieving our own personal or professional
goals. Urgent activities are those that demand attention and action, but are
usually someone else's goals. By rationalizing which activities are important
and which ones are urgent, we can overcome the tendency to focus on unimportant
urgent activities (who is yelling the loudest). Then we can block out enough
time to do what's important to achieve our own goals. We can move from constant
"firefighting" to a position where we can grow our businesses, our
careers and manifest our own success.
Start by listing
each of your tasks on a separate sticky note. This simple act can be very
liberating. Clearing your mind of details by writing them down and putting them
into a system can be quite a stress releaser. Once your mind accepts that you
won't forget the details, it relaxes, slows down and lowers your blood
pressure. You likely know this already and that's a good reason to create a
todo list in the first place.
The next step is to
take each one of those stickies and place them on a grid. Less urgent goes on
the left, more urgent goes on the right. More important goes on the top, less
important goes on the bottom.
Now it's time to get
to work. First things first; Do what is both urgent and important. The fewer
things you have to do, the easier it is to get them done. Forget multi-tasking.
Do one thing at a time. Single tasking is extremely powerful and so is being
able to filter out tasks and work on what will have the greatest impact in this
moment of time.
According to the
Pareto Principle, 80% of your results come from 20% of the things you do. If
you apply that 80/20 rule to itself, you'll discover that 64% of your results
come from just 4% of your actions. This is the vital few. When you focus your
actions on the right things, and you do them well, the results manifest
themselves.
The stuff that is
NOT urgent but IS important should be scheduled. Block out some time in the
next few days schedule to do these tasks. These items are important to
achieving your personal or professional goals so they need to be done. Make the
time for them.
The stuff that IS
urgent but IS NOT important to achieving your goals should be delegated. Who
can do these tasks for you? Set up a followup system appropriate for the person
you assign the task to. At first, set a reminder to check in on their progress.
As the person demonstrates that they will reliably perform the tasks you
delegate, you can back off on your own followup activities. Have them take the
initiative to report back to you when the task is done (and set a reminder to
call them if it is not done by the due date). The key to effective delegation
is to clearly demonstrate that YOU will never drop the ball and it is incumbent
on THEM to initiate followup communication BEFORE you do. If they can't (or
won't) make that commitment, it's time to find more reliable support staff.
Things that are not
urgent and are not important quite simply will not be done. These are just
distractions. It's ok to say NO. Don't accept responsibility for completing
tasks that fall in this category. When people see that you are clear about your
objectives and boundaries , they will
often avoid asking you to do "not important", "non urgent"
activities in the future.
Did you find this
helpful? I use a web based task manager called On The List that
has this functionality built in. Visit onthelist.ca to
give it a try.
I provide a newsletter for those interested in fast tracking their own success. Feel free to subscribe if
you are interested in these insider tips.
Norm www.normbain.com
Friday, November 10, 2017
Oppsss the wheels fell off your lean initiative?
Lean is a powerful tool for improvement. But beyond just tools, lean can introduce a way of thinking that will revolutionize results. The step change in throughput and profitability can be nothing short of jaw dropping.
Most people have heard of Lean Manufacturing. It was made famous by the success of Toyota.
In recent years, Lean thinking has extended into the office, health care, construction, engineering design and even government administration.
Most companies that try lean start by taking some basic training. Or hiring some outside consulting expertise. They learn some tools and key concepts that they can apply in their workplaces. They see a few wins as the participants find the "low hanging fruit". It’s almost too easy at first. I mean after all, this stuff is just common sense!
Then they hit a dry spell. It could be six months in, or years later. The wheels fall off. People fall back into old habits. They’re late to meetings, they don’t actively participate in problem solving, and they roll their eyes every time you say “gemba”. Action boards are no longer up to date, missed goals do not spur action. The excitement is gone. And so is your team's ability to meet commitments.
Now what do you do? Click here to keep reading … http://pctp.ca/page/The-Wheels-Fell-Off/
Thursday, August 17, 2017
This Changes Everything
I was channel surfing again the other day - good thing my wife was not home - she'd have grabbed that remote right out of my hand.
I stumbled across this history story about, of all things, the automotive industry. It talked about how it all got started and, more interestingly, how this industry has changed the shape of the world.
Then I got to thinking about other products that have revolutionized and redefined our world and more importantly, our lifestyle. I starting thinking about how now, YOU can change our world … http://pctp.ca/page/this-changes-everything/
I stumbled across this history story about, of all things, the automotive industry. It talked about how it all got started and, more interestingly, how this industry has changed the shape of the world.
Then I got to thinking about other products that have revolutionized and redefined our world and more importantly, our lifestyle. I starting thinking about how now, YOU can change our world … http://pctp.ca/page/this-changes-everything/
Tuesday, May 23, 2017
Looking at it backwards
Tuesday insights ...
I spent the long weekend reading a new book. May long weekend lived up to its reputation - rain, rain, rain. So while everyone declared "movie day" and headed to the big screen in the basement, I got comfortable on the couch with the kindle reader on the ipad.
An interesting quote from Aristotle in this book stood out in my mind -
the mark of an educated mind is being able to entertain a thought without adopting it.
That thought adequately described this book. Lots of ideas to challenge the mind - perhaps a few to adopt.
For years I've been advising folks that the best place to get started is by just doing something - like the Nike moto, Just do it. The deeper meaning here is that you will discover a way to solve your problem by simply jumping in and working on it. Many get stuck in analysis paralysis and they never get to actually working on the problem.
Well, it turns out there is a "Do Something Principle". This principle says that action drives inspiration and inspiration drives motivation.
That sounds backwards. Most of us commit to action only if we feel a certain level of motivation. And we feel motivated only when we feel emotionally inspired. If you want to accomplish something, but you don't feel motivated or inspired, you're screwed.
Turns out that's just wrong. If you want to learn to play the piano, but are not inspired to take lessons or lack the motivation to practice, just play. The more you play, the more you become inspired to learn. And that inspiration motivates you to practice and take lessons.
If you're trying to write a book, but you have writers block, just start writing stuff. The simple act of writing will inspire great thoughts and motivate you to get to work on the book.
It seems counter intuitive - even backwards, but it works. And that is the premise in this book - that the reason we don't get to where we want to be is that we are working at the wrong stuff and looking at things the wrong way.
So just do it. Get started on what it is that you want to do. By getting started, you'll be inspired to create a way to make what you want a reality. It all starts with taking action.
Want more information about this? Send me an email and I'll tell you where to get this book I'm reading.
//Norm
I spent the long weekend reading a new book. May long weekend lived up to its reputation - rain, rain, rain. So while everyone declared "movie day" and headed to the big screen in the basement, I got comfortable on the couch with the kindle reader on the ipad.
An interesting quote from Aristotle in this book stood out in my mind -
the mark of an educated mind is being able to entertain a thought without adopting it.
That thought adequately described this book. Lots of ideas to challenge the mind - perhaps a few to adopt.
For years I've been advising folks that the best place to get started is by just doing something - like the Nike moto, Just do it. The deeper meaning here is that you will discover a way to solve your problem by simply jumping in and working on it. Many get stuck in analysis paralysis and they never get to actually working on the problem.
Well, it turns out there is a "Do Something Principle". This principle says that action drives inspiration and inspiration drives motivation.
That sounds backwards. Most of us commit to action only if we feel a certain level of motivation. And we feel motivated only when we feel emotionally inspired. If you want to accomplish something, but you don't feel motivated or inspired, you're screwed.
Turns out that's just wrong. If you want to learn to play the piano, but are not inspired to take lessons or lack the motivation to practice, just play. The more you play, the more you become inspired to learn. And that inspiration motivates you to practice and take lessons.
If you're trying to write a book, but you have writers block, just start writing stuff. The simple act of writing will inspire great thoughts and motivate you to get to work on the book.
It seems counter intuitive - even backwards, but it works. And that is the premise in this book - that the reason we don't get to where we want to be is that we are working at the wrong stuff and looking at things the wrong way.
So just do it. Get started on what it is that you want to do. By getting started, you'll be inspired to create a way to make what you want a reality. It all starts with taking action.
Want more information about this? Send me an email and I'll tell you where to get this book I'm reading.
//Norm
Monday, May 8, 2017
Does Lean Not Work?
So I did this quick Google search "lean does not work" - 3.9 million results. It seems it is not working. Or at least people are talking about that.
When you dig deep, there are really only a few companies that can be considered lean. Many that embark on a lean journey seem to dabble with the tools, when it is convenient. The effort fades with time.

What most fail to recognize is that lean is a philosophy, not just a bunch of tools. And most leaders either do not understand its value or do not have the patience and discipline to implement it.
Slow, steady continuous improvement does not lead to immediate recognition, quick promotions or soaring share prices. It's no silver bullet solution. Successful implementation requires something that is very rare in both people and organizations: constancy of purpose.
Click to continue reading
When you dig deep, there are really only a few companies that can be considered lean. Many that embark on a lean journey seem to dabble with the tools, when it is convenient. The effort fades with time.
What most fail to recognize is that lean is a philosophy, not just a bunch of tools. And most leaders either do not understand its value or do not have the patience and discipline to implement it.
Slow, steady continuous improvement does not lead to immediate recognition, quick promotions or soaring share prices. It's no silver bullet solution. Successful implementation requires something that is very rare in both people and organizations: constancy of purpose.
Click to continue reading
Tuesday, May 2, 2017
Lean On Me
When I was a young boy, my Mom taught me how to ride a bike. At first I was terrified … "Don't let go".

She held the back of my seat and walked along beside me. Then, as time went on, she started letting go. Right before I would fall, she'd grab the bike to steady me.
Then one day, she just let me fall.
Here's Why ...
Norm
normbain.com
She held the back of my seat and walked along beside me. Then, as time went on, she started letting go. Right before I would fall, she'd grab the bike to steady me.
Then one day, she just let me fall.
Here's Why ...
Norm
normbain.com
Wednesday, April 19, 2017
Insight over coffee.
A large coffee at Timmy's, Canada's favorite coffee stop is 2 bucks.
I like to take my clients out for lunch or coffee. Of course, it's your turn to buy. The soup and sandwiches at Tim's are cheap and quickly fill the void. And it provides a break from work life's constant demands to explore what's been happening, how they responded, what's been tried and where the struggles are. Barriers come down over food and drink. In a few moments together we develop a strategy for progress before our next session.
The consistent three barriers to progress? Click here to continue …
I like to take my clients out for lunch or coffee. Of course, it's your turn to buy. The soup and sandwiches at Tim's are cheap and quickly fill the void. And it provides a break from work life's constant demands to explore what's been happening, how they responded, what's been tried and where the struggles are. Barriers come down over food and drink. In a few moments together we develop a strategy for progress before our next session.
The consistent three barriers to progress? Click here to continue …
Saturday, February 11, 2017
Want Freedom? Start With Systems!
Most businesses run by rote. Someone knows how to do each task. That person teaches the new guy. If you are a small business, you're likely that guy or gal.
Sorry to be the one to tell you, but that's not scale-able. If you are going to grow your business and enlist help to get things done AND ensure that things get done the way you want them done, you'll have to create systems.
It may feel slightly ridiculous to write out a step-by-step procedure for the simple tasks you do. But when you do this, you'll thank me the day you bring on hired help. You'll already have the basic outline for your operating manual.
Here's how to get started quickly and easily (and with a system) http://bit.ly/2lv1bup
Norm
normbain.com
Sorry to be the one to tell you, but that's not scale-able. If you are going to grow your business and enlist help to get things done AND ensure that things get done the way you want them done, you'll have to create systems.
It may feel slightly ridiculous to write out a step-by-step procedure for the simple tasks you do. But when you do this, you'll thank me the day you bring on hired help. You'll already have the basic outline for your operating manual.
Here's how to get started quickly and easily (and with a system) http://bit.ly/2lv1bup
Norm
normbain.com
Thursday, October 27, 2016
Steal Shamelessly
So, I got a little feedback about my earlier post about lean and six sigma. I love the feedback - it tells me people are actually paying attention and this stuff does not just disappear into the internet back hole.
Anyway, the feedback was that there was a tone of sarcasm and cynicism in the post that the reader wanted to point out. I’m glad they did. Because I had intentionally put those remarks in.
If you are posting on-line or coaching or consulting, you can’t be wishy-washy. You can’t be middle of the road. You need to have an opinion. You need to take a side. It’s like the daytime talk show hosts - they are there and successful because they take a side and express their opinion. The fact that you may or may not agree creates the dynamic. That’s what sells - that’s what creates traffic (viewers).
One of the keys to becoming successful very quickly is to find someone who is where you want to be, observe what they have done, and model their behavior. It goes with my moto in an earlier post - steal shamelessly - find what works and apply it in your business - fast.
There are two sad parts about this process that I have observed.
The first sad part is when someone takes the ideas, forgets where they came from and claims it as their own. Now I understand that our thoughts are simply a mashup of our education, experience and readings, but outright plagiarism and corporate ladder climbing by stolen ideas is inexcusable. Unfortunately in this world we have to rely on Carma to correct this injustice. Just don’t do it - give credit where credit is due.
The second sad part is when we “fix” the idea before we apply it. “Great idea, but I’ll just apply these few tweaks before I implement it here”. Be careful that you are not tweaking out the very thing that made the idea successful. Remember who is the one that is successful here - it ain’t you - yet. So model the idea exactly as you observed it until you see some success implementing it. Once you see success, then you can tweak it.
Consider lean standard work as an example. We don’t let a new person working in our area tweak the way things are done right off the bat. First you learn how we do tasks by following standard work. It’s ok to ask why, and presumably the people working there can adequately explain why, but follow the standard work. Once the standard is mastered ie: you are proficient in doing the work at takt time and can teach others how to do it as well, it is our RESPONSIBILITY to explore how to tweak it.
The essence of Lean is to continuously improve how the work is done (kaizen) by engaging the people that are doing the work.
Read more here
Norm Bain
http://normbain.com
Anyway, the feedback was that there was a tone of sarcasm and cynicism in the post that the reader wanted to point out. I’m glad they did. Because I had intentionally put those remarks in.
If you are posting on-line or coaching or consulting, you can’t be wishy-washy. You can’t be middle of the road. You need to have an opinion. You need to take a side. It’s like the daytime talk show hosts - they are there and successful because they take a side and express their opinion. The fact that you may or may not agree creates the dynamic. That’s what sells - that’s what creates traffic (viewers).
One of the keys to becoming successful very quickly is to find someone who is where you want to be, observe what they have done, and model their behavior. It goes with my moto in an earlier post - steal shamelessly - find what works and apply it in your business - fast.
There are two sad parts about this process that I have observed.
The first sad part is when someone takes the ideas, forgets where they came from and claims it as their own. Now I understand that our thoughts are simply a mashup of our education, experience and readings, but outright plagiarism and corporate ladder climbing by stolen ideas is inexcusable. Unfortunately in this world we have to rely on Carma to correct this injustice. Just don’t do it - give credit where credit is due.
The second sad part is when we “fix” the idea before we apply it. “Great idea, but I’ll just apply these few tweaks before I implement it here”. Be careful that you are not tweaking out the very thing that made the idea successful. Remember who is the one that is successful here - it ain’t you - yet. So model the idea exactly as you observed it until you see some success implementing it. Once you see success, then you can tweak it.
Consider lean standard work as an example. We don’t let a new person working in our area tweak the way things are done right off the bat. First you learn how we do tasks by following standard work. It’s ok to ask why, and presumably the people working there can adequately explain why, but follow the standard work. Once the standard is mastered ie: you are proficient in doing the work at takt time and can teach others how to do it as well, it is our RESPONSIBILITY to explore how to tweak it.
The essence of Lean is to continuously improve how the work is done (kaizen) by engaging the people that are doing the work.
Read more here
Norm Bain
http://normbain.com
How To Implement Lean (Step-By-Step)
If you have been involved with Lean and studying the power of the Lean methodology, you’ll soon realize there is a world of difference between learning the tools, implementing the strategy and changing the culture.
There are many courses and programs on-line that will teach the tools. Fact is, that’s the easy part. A quick search at Amazon will provide a complete library of knowledge about lean tools and the industries where it has been successfully applied. That’s where most people get started. And that’s also where most people go wrong. Lean is more than a set of tools. It is a set of building blocks that, when done properly, fundamentally changes the way we view and do work.
Click here to keep reading and discover how to implement lean step-by-step
There are many courses and programs on-line that will teach the tools. Fact is, that’s the easy part. A quick search at Amazon will provide a complete library of knowledge about lean tools and the industries where it has been successfully applied. That’s where most people get started. And that’s also where most people go wrong. Lean is more than a set of tools. It is a set of building blocks that, when done properly, fundamentally changes the way we view and do work.
Click here to keep reading and discover how to implement lean step-by-step
Wednesday, October 19, 2016
Expert or Explorer
So, I’m seeing lots of chatter in my inbox and on blog posts about how new people get started building an on-line following. One of the big fears seems to be “expert status”. Why the heck would anyone follow me or you if we are not an expert on the subject matter?
Interesting thought - my first response is “because it’s a discovery process, that’s what learning is all about, learn-try-discover-correct”.
Then I’m reading this book by perhaps the best known instant change agent in the world, Tony Robbins. He says that he dislikes “dabblers”, people who are not yet experts, but who post advice on how to succeed by following them through their discovery process. Then he proceeds to talk about how he got started ... before he was an expert and working with Jim Rohn. He talks about setting himself up with no-where to turn but to be successful ... by painting himself into a corner with no escape route and challenging a patient who has been working unsuccessfully with a professional psychiatrist for years.
It’s kind of like Cortes landing in Veracruz in 1519, to begin his conquest. His first action upon arrival was to order his men to burn the boats. Was this bold or insane? Most of us cling to an escape hatch or safety net “just in case”. But Cortes figures burning the boats means they MUST find a way to succeed and takes away the excuses and the safety net.
Same as Tony when he set himself up with the Fast Phobia Cure process. And of course he was successful with it, otherwise he would not be telling the story in his book.
So why are we fearful of following someone who is on a discovery path, rather than an expert? After all, I’m sure we can better relate to the fellow on the discovery path. Most of us never consider ourselves experts. And oh, by the way, there was a time when even the "experts" were starting out - just like Tony.
I’m reminded of one day in a manufacturing plant when I was implementing lean, and the CEO came to the floor. He told me he wanted me to hire a process engineering expert and spend a week off site in a room designing the plant reconfiguration so we could make this happen fast. He didn’t have time for this. It wasn’t much later that I was leading a different lean implementation and watched as the board disassembled and sold the plant assets from the CEO control.
Success with lean is achieved by changing the culture to empower the people doing the work to change how the work is done. It is a discovery process, learn-try-discover-correct.
So perhaps your path to increasing your on-line following is by following someone who is taking the same journey as you, albeit a bit further ahead in progress.
Many of the so-called experts have never successfully done what you are trying to do. Better to observe and learn from those blazing the trail?
I like the advice from T. Harv Eker ...
The most important thing you could do in your entire life when it comes to success, especially with a new project, a new business, a new situation, or whatever it is, is get in the game.
“I need to make more connections first.” Is that the game? No. That’s preparing for the game. “I need to save up more capital first.” Is that in the game?
Listen, you can practice, you can warm up, you can prepare, you can get the baseball uniform, you can watch baseball, you can watch baseball videos, you can get the bat, and you can get the ball.
You can do all those things, but it’s not until you’re standing in the arena at home plate with someone throwing you the ball, and you taking a swing with the bat, that you’re actually in the game.
Norm Bain
http://normbain.com/page/Thank-You/
Interesting thought - my first response is “because it’s a discovery process, that’s what learning is all about, learn-try-discover-correct”.
Then I’m reading this book by perhaps the best known instant change agent in the world, Tony Robbins. He says that he dislikes “dabblers”, people who are not yet experts, but who post advice on how to succeed by following them through their discovery process. Then he proceeds to talk about how he got started ... before he was an expert and working with Jim Rohn. He talks about setting himself up with no-where to turn but to be successful ... by painting himself into a corner with no escape route and challenging a patient who has been working unsuccessfully with a professional psychiatrist for years.
It’s kind of like Cortes landing in Veracruz in 1519, to begin his conquest. His first action upon arrival was to order his men to burn the boats. Was this bold or insane? Most of us cling to an escape hatch or safety net “just in case”. But Cortes figures burning the boats means they MUST find a way to succeed and takes away the excuses and the safety net.
Same as Tony when he set himself up with the Fast Phobia Cure process. And of course he was successful with it, otherwise he would not be telling the story in his book.
So why are we fearful of following someone who is on a discovery path, rather than an expert? After all, I’m sure we can better relate to the fellow on the discovery path. Most of us never consider ourselves experts. And oh, by the way, there was a time when even the "experts" were starting out - just like Tony.
I’m reminded of one day in a manufacturing plant when I was implementing lean, and the CEO came to the floor. He told me he wanted me to hire a process engineering expert and spend a week off site in a room designing the plant reconfiguration so we could make this happen fast. He didn’t have time for this. It wasn’t much later that I was leading a different lean implementation and watched as the board disassembled and sold the plant assets from the CEO control.
Success with lean is achieved by changing the culture to empower the people doing the work to change how the work is done. It is a discovery process, learn-try-discover-correct.
So perhaps your path to increasing your on-line following is by following someone who is taking the same journey as you, albeit a bit further ahead in progress.
Many of the so-called experts have never successfully done what you are trying to do. Better to observe and learn from those blazing the trail?
I like the advice from T. Harv Eker ...
The most important thing you could do in your entire life when it comes to success, especially with a new project, a new business, a new situation, or whatever it is, is get in the game.
“I need to make more connections first.” Is that the game? No. That’s preparing for the game. “I need to save up more capital first.” Is that in the game?
Listen, you can practice, you can warm up, you can prepare, you can get the baseball uniform, you can watch baseball, you can watch baseball videos, you can get the bat, and you can get the ball.
You can do all those things, but it’s not until you’re standing in the arena at home plate with someone throwing you the ball, and you taking a swing with the bat, that you’re actually in the game.
Norm Bain
http://normbain.com/page/Thank-You/
Expert or Explorer
So, I’m seeing lots of chatter in my inbox and on blog posts about how new people get started building an on-line following. One of the big fears seems to be “expert status”. Why the heck would anyone follow me or you if we are not an expert on the subject matter?
Interesting thought - my first response is “because it’s a discovery process, that’s what learning is all about, learn-try-discover-correct”.
Then I’m reading this book by perhaps the best known instant change agent in the world, Tony Robbins. He says that he dislikes “dabblers”, people who are not yet experts, but who post advice on how to succeed by following them through their discovery process. Then he proceeds to talk about how he got started ... before he was an expert and working with Jim Rohn. He talks about setting himself up with no-where to turn but to be successful ... by painting himself into a corner with no escape route and challenging a patient who has been working unsuccessfully with a professional psychiatrist for years.
It’s kind of like Cortes landing in Veracruz in 1519, to begin his conquest. His first action upon arrival was to order his men to burn the boats. Was this bold or insane? Most of us cling to an escape hatch or safety net “just in case”. But Cortes figures burning the boats means they MUST find a way to succeed and takes away the excuses and the safety net.
Same as Tony when he set himself up with the Fast Phobia Cure process. And of course he was successful with it, otherwise he would not be telling the story in his book.
So why are we fearful of following someone who is on a discovery path, rather than an expert? After all, I’m sure we can better relate to the fellow on the discovery path. Most of us never consider ourselves experts. And oh, by the way, there was a time when even the "experts" were starting out - just like Tony.
I’m reminded of one day in a manufacturing plant when I was implementing lean, and the CEO came to the floor. He told me he wanted me to hire a process engineering expert and spend a week off site in a room designing the plant reconfiguration so we could make this happen fast. He didn’t have time for this. It wasn’t much later that I was leading a different lean implementation and watched as the board disassembled and sold the plant assets from the CEO control.
Success with lean is achieved by changing the culture to empower the people doing the work to change how the work is done. It is a discovery process, learn-try-discover-correct.
So perhaps your path to increasing your on-line following is by following someone who is taking the same journey as you, albeit a bit further ahead in progress.
Many of the so-called experts have never successfully done what you are trying to do. Better to observe and learn from those blazing the trail?
I like the advice from T. Harv Eker ...
The most important thing you could do in your entire life when it comes to success, especially with a new project, a new business, a new situation, or whatever it is, is get in the game.
“I need to make more connections first.” Is that the game? No. That’s preparing for the game. “I need to save up more capital first.” Is that in the game?
Listen, you can practice, you can warm up, you can prepare, you can get the baseball uniform, you can watch baseball, you can watch baseball videos, you can get the bat, and you can get the ball.
You can do all those things, but it’s not until you’re standing in the arena at home plate with someone throwing you the ball, and you taking a swing with the bat, that you’re actually in the game.
Norm Bain
http://normbain.com/page/Thank-You/
Interesting thought - my first response is “because it’s a discovery process, that’s what learning is all about, learn-try-discover-correct”.
Then I’m reading this book by perhaps the best known instant change agent in the world, Tony Robbins. He says that he dislikes “dabblers”, people who are not yet experts, but who post advice on how to succeed by following them through their discovery process. Then he proceeds to talk about how he got started ... before he was an expert and working with Jim Rohn. He talks about setting himself up with no-where to turn but to be successful ... by painting himself into a corner with no escape route and challenging a patient who has been working unsuccessfully with a professional psychiatrist for years.
It’s kind of like Cortes landing in Veracruz in 1519, to begin his conquest. His first action upon arrival was to order his men to burn the boats. Was this bold or insane? Most of us cling to an escape hatch or safety net “just in case”. But Cortes figures burning the boats means they MUST find a way to succeed and takes away the excuses and the safety net.
Same as Tony when he set himself up with the Fast Phobia Cure process. And of course he was successful with it, otherwise he would not be telling the story in his book.
So why are we fearful of following someone who is on a discovery path, rather than an expert? After all, I’m sure we can better relate to the fellow on the discovery path. Most of us never consider ourselves experts. And oh, by the way, there was a time when even the "experts" were starting out - just like Tony.
I’m reminded of one day in a manufacturing plant when I was implementing lean, and the CEO came to the floor. He told me he wanted me to hire a process engineering expert and spend a week off site in a room designing the plant reconfiguration so we could make this happen fast. He didn’t have time for this. It wasn’t much later that I was leading a different lean implementation and watched as the board disassembled and sold the plant assets from the CEO control.
Success with lean is achieved by changing the culture to empower the people doing the work to change how the work is done. It is a discovery process, learn-try-discover-correct.
So perhaps your path to increasing your on-line following is by following someone who is taking the same journey as you, albeit a bit further ahead in progress.
Many of the so-called experts have never successfully done what you are trying to do. Better to observe and learn from those blazing the trail?
I like the advice from T. Harv Eker ...
The most important thing you could do in your entire life when it comes to success, especially with a new project, a new business, a new situation, or whatever it is, is get in the game.
“I need to make more connections first.” Is that the game? No. That’s preparing for the game. “I need to save up more capital first.” Is that in the game?
Listen, you can practice, you can warm up, you can prepare, you can get the baseball uniform, you can watch baseball, you can watch baseball videos, you can get the bat, and you can get the ball.
You can do all those things, but it’s not until you’re standing in the arena at home plate with someone throwing you the ball, and you taking a swing with the bat, that you’re actually in the game.
Norm Bain
http://normbain.com/page/Thank-You/
Thursday, June 30, 2016
How to get more done today than most do in a week
Taking massive action! What does than mean? Conventional wisdom says to get ahead you have to knuckle down and work harder. I totally disagree. We need to work smarter.
Most people are too busy to be productive. All their time is taken up on tasks that don’t make a difference.
Tony Robbins teaches the RPM method. The Results-Purpose-Map. It’s a great tool to get stuff done. If you watch his video, you’ll get the basics of the system. Keep reading and I’ll tell you how it works.
That’s the essence of my steal shamelessly philosophy - seek out ideas, concepts and systems that work and figure out how to apply them to your advantage in your unique situation. Each situation is unique - that’s why you can’t just apply cookie cutter approaches. You and I don’t think like Tony Robbins - if I did, I’d be leading a much richer life! But we can apply his ideas and techniques to our own unique situation!
Step 1: The Dump - Empty your head.
People carry great ideas in their head. They solve the problems of the world in their sleep. They have awesome ideas for moving forward. But they store them in RAM upstairs. And as the day goes by, that idea or thought gets lost. It needs to be captured.

Keep reading http://bit.ly/29imrvR
Most people are too busy to be productive. All their time is taken up on tasks that don’t make a difference.
Tony Robbins teaches the RPM method. The Results-Purpose-Map. It’s a great tool to get stuff done. If you watch his video, you’ll get the basics of the system. Keep reading and I’ll tell you how it works.
That’s the essence of my steal shamelessly philosophy - seek out ideas, concepts and systems that work and figure out how to apply them to your advantage in your unique situation. Each situation is unique - that’s why you can’t just apply cookie cutter approaches. You and I don’t think like Tony Robbins - if I did, I’d be leading a much richer life! But we can apply his ideas and techniques to our own unique situation!
Step 1: The Dump - Empty your head.
People carry great ideas in their head. They solve the problems of the world in their sleep. They have awesome ideas for moving forward. But they store them in RAM upstairs. And as the day goes by, that idea or thought gets lost. It needs to be captured.
Keep reading http://bit.ly/29imrvR
Subscribe to:
Posts (Atom)






