Saturday, February 28, 2015

Tracking the interrupts

Perhaps the most powerful and least utilized visual management tool is the an-don. Toyota is a master of this philosophy - stop production so that production does not stop. Yet outside of Toyota, I have not seen this powerful tool used to its potential.

If you only have one meeting each day, make it an interrupt meeting. Initiate a 10 minute stand up meeting on the production floor at a specific time each day (I'd recommend 2 hours into the shift). Leaders from each line (or station depending on your process) get together with support personnel at this MANDATORY meeting. Use a baton (or microphone in noisy areas). The person with the baton is the only person allowed to speak. In rotation, each leader reports on ...

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